Tag: Customer Service / Experience

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.It's happened to many a restaurateur: he or ...

Branded communication technology can help restaurants and delivery services improve communication in the critical last mile of delivery to enhance ...

Nov. 4, 2022Today's tech stacks are savvier and more intuitive than ever, but they're also more complex than they were ...

Nov. 4, 2022Today's tech stacks are savvier and more intuitive than ever, but they're also more complex than they were ...

Nov. 3, 2022Customers are still dining off-premise, and that means some are calling to place orders. Hazlnut has found that ...

Jeremiah's Italian Ice, a franchise brand of 89 units growing primarily in the Southeast, plans to open up 40 more ...

Key West's Wicked Lick is a single-unit ice cream shop. Here's how its owners plan to franchise the brand.It's hot ...

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the ...