Atlanta, GA (RestaurantNews.com) Waitbusters, LLC, announced today that they have updated their Wait line feature to include an exclusive geo-location mechanism. This feature makes Waitbusters one of the first software providers in the dining technology sector to offer real-time guest location tracking.
The innovative geo-location tool provides restaurant hosts with real-time insights, allowing them to see when a guest is nearing the restaurant, the exact moment they arrive, and even if they might be running late. Such a capability reshapes the dining landscape, enabling restaurants to maximize table efficiency, minimize wait times, and elevate the overall guest experience.
Addressing a major industry challenge, this feature ensures guests are never left in the lurch. If a guest seems unlikely to make their wait line position based on their current location, the system can proactively send a text message, offering options to reschedule or update their expected arrival time. This timely communication ensures optimal table management and keeps guests informed every step of the way.
Jim Moody, CEO of Waitbusters, shared his enthusiasm: “We’ve always been at the forefront of enhancing dining experiences. By being one of the only companies to offer this geo-location feature, we are pushing the envelope further, turning potential dining hiccups into opportunities for elevated service and guest satisfaction. We expect the geo-location-enhanced Wait Line Solution to be in high demand across restaurants, from luxury establishments to local diners.”
About Waitbusters Digital Diner
Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Digital Diner solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers.
Waitbusters Digital Diner provides:
- Call Concierge
- Online Ordering & Commission Free Delivery
- Contactless Dine In
- Delivery as a Service
- Wait Line, Reservations & Table/Server Management
- Social Media Marketing
- Loyalty Program
- SMS Text Message Marketing
- Delivery Driver Logistics