Experience management platform provider Yumpingo is integrating its technology with the Toast platform to provide customer satisfaction data at the location, server, shift and dish level.
The integration will provide restaurant customers to obtain real-time guest satisfaction data and actionable insight that can help improve operations, according to a press release.
Toast is a cloud-based, all-in-one digital technology platform purpose-built for the restaurant community. Its Toast Partner Ecosystem is a curated portfolio of more than 180 partners who deliver specialized technology and services to help restaurant operators increase sales, engage guests, and keep employees happy.
“The Yumpingo integration provides our restaurant customers the ability to obtain real-time guest satisfaction data and actionable insights that can improve operations,” Keith Corbin, senior director of business development, Toast, said in the release. “We’re happy to be working with the Yumpingo team to help solve our industry’s biggest challenges.”
This integration also provides a more seamless end-to-end experience by giving each customer the opportunity to order and pay through the Toast platform and leave feedback after each meal.
“We’re thrilled to be listed as an integration partner to Toast, where our current and prospective restaurants can now capture seamless guest insights at unprecedented scale to make empowered business decisions that align their entire organization to focus on what matters most to their guests,” George Wetz, COO, Yumpingo said in the release. “Toast is an incredible partner who shares our vision to empower restaurant teams to serve their best food and service every day.”