Customers are still dining off-premise, and that means some are calling to place orders. Hazlnut has found that 18% of all calls are missed and three out of four of those callers were trying to place an order. Those that are answered place callers on hold for an average of 60 seconds, leading to a poor customer experience, fewer return visits and a loss of potential revenue.
In a free webinar titled “Embrace post-COVID opportunities in your restaurant” sponsored by Hazlnut and hosted by Networld Media Group, Hazlnut will teach operators how COVID changed the ordering mix, how to deal with the unprecedented labor shortage and how to embrace post-COVID opportunities in your restaurant.
To sign up for the free webinar, click here.
